Reference: Manage Loan Charges Process Model - Page 1 for the associated business process diagram.Actor/Role: CSRDescription: After review CSR or Authorized User identifies a problem with the generated Loan Bill segment. The CSR or Authorized User, based on established business rules, then adds or changes the data used for the Bill Segment calculation. Typical changes for a Loan Service Agreement may include a change to dates or recurring charge information.
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